In addition to being an accomplished real estate professional in her own right, Lissette Avila oversees the vital operational aspects of multiple Engel and Völkers offices as Shop Manager. She coordinates dozens of behind-the-scenes tasks and functions, working with Miami’s top luxury real estate advisors to achieve the best-possible results for their sales and representation efforts. From onboarding and training, to ongoing education, marketing, tools and technology implementation, event coordination, transaction support, and more, Lissette is the critical link between Engel and Völkers agents and superior service.
Backing up Lissette’s multifaceted field of knowledge is a broad range of real estate expertise. She has spent nearly a decade working as a Realtor Associate, Broker Associate, and even Director of Operations with the city’s leading real estate firms. As a Broker in particular, she has in-depth experience with leading other agents towards common goals, and overseeing large teams of real estate professionals so that they may optimize their efforts and exceed expectations. As well, her years as a Broker Associate have honed her skills in contract negotiation, transaction details, bookkeeping and billing, and networking with attorneys, title companies, and other agents. As Shop Manager, Lissette shares her tremendous know-how with Engel and Völkers team members, making her an indispensable resource for the entire firm.
Lissette’s considerable talent for keeping such a huge operation running in an orderly fashion was developed over many years working with her family’s own business, where she spent countless hours working side by side with her mother as she represented discerning clients in the Miami area. She also has a background as a professional organizer and founded her own organizing business in 2005. For the various agents and shops that make up the Engel and Völkers network, she utilizes these skills to maintain a library of all files for future reference and reproduction as needed. Her budgeting and accounting skills support the entire network by ensuring accurate and timely billing and payments across all transactions.
As a native of Miami, Lissette also understands the value of being able to keep transactions moving forward even when clients are out of town or abroad. She grew up in Coral Gables, but also has tremendous insight into properties in South Miami, Downtown, Coconut Grove, Brickell, The Roads, Wynwood, and beyond. This insight has proven very useful in one of Lissette’s other key responsibilities – marketing production and budgeting.
Naturally helpful and energetic, Lissette also brings a robust educational and professional background to her work as Shop Manager. She holds an Associate’s Degree from Lynn University, and is a licensed real estate associate in the State of Florida. Additionally, she is a member of the Florida Association of Realtors, where she also served as Director in 2017 and 2018; and of the Miami Association of Realtors, where she serves on the organization’s Leadership Council YPN Board. Lisette is also Microsoft Office Certified and is a Florida Notary Public.
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